How To Setup COD

This article consists of 2 parts:

1. How to setup COD option

2. How to use COD - customer's flow

1. How to setup COD option

Go To: Settings > Yezza > Shipping & Delivery > Shipping Zone > Add Zone 
       > Tick on Manual Delivery > Manage > Add Rate > Slide COD toggle

> At Menu, click Settings
> Choose 'Shipping & Delivery'
> Click 'Add Zone'
> Tick on Manual Delivery box
> Choose '+Add Rate'
> Write rate description
> Slide toggle allow COD to the right
> Click 'UPDATE RATE'
> Click 'UPDATE ZONE'

At Menu, click on 'Settings'. Choose 'Yezza', and inside, choose 'Shipping & Delivery'.

You will see Shipping Zone settings. Click 'Add Zone'. 

Name the zone, and then tick on Manual Delivery box.

After that, click 'Add Rate'.

 

Fill in the rate details. See example below.

 

Most importantly, slide the toddle 'Allow COD' to the right.

 

Click UPDATE RATE and UPDATE ZONE.

 

 

2. How to use COD - customer's flow

After your customer has placed order and an invoice is generated, they will have to choose from the delivery options

If they are within the area that COD is applicable, they may choose COD. 

Once they have chosen that, a Whatsapp message will be generated. The customer will have to send this message to the merchant.

Using these details, merchant may then proceed to do the delivery.

Once done, update the customer's status to paid and received.

Go To: Database > Customers > View invoice > Mark as paid
Go To: Orders > Update > Received

Read more: How To Edit Orders

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